IT Support & Systems Administrator

IT Support & Systems Administrator

Base Salary: $ 79,000 + Superannuation + Salary Packaging to the potential value of an additional $15,000
Full time
Alice Springs, in office-based role

WORKING WITH IMPARJA TELEVISION not only offers rewarding career options, but a wide range of employee benefits including;

Generous salary packaging
A strong commitment to training and professional development
Workplace flexibility
Staff health and wellbeing gym membership discounts

Imparja Television is a 100% Indigenous owned commercial television broadcaster located in Alice Springs. We are looking for a confident, team player who brings energy, flexibility and integrity to the role of Operations Assistant.

Join us in the beautiful Northern Territory & explore all that we have to offer!

ABOUT THE ROLE

Organisational Context

Imparja Television is an Aboriginal owned, independent and not for profit commercial television broadcaster. Based in Alice Springs, Imparja commenced services in 1988. Imparja now operates 28 retransmission sites within the Remote Central and Eastern Australian (RCEA) licence area. Our broadcast area is over 3.6 million square kilometres. Spanning six states and territories with some 200 remote Indigenous communities within the license area. It is estimated Imparja broadcast daily to more than 1 million viewers. Our signal and the 14 Aboriginal radio services we provide capacity for are uplinked at the Optus Belrose satellite facility and are available on The Viewer Access Satellite Television service (VAST).

Primary Purpose & Function of the Role

The IT Support & Systems Administrator is responsible for providing comprehensive technical support for Imparja Television’s information technology systems and applications, including our unique Etere TV broadcast platform. This role ensures reliable operation of all IT systems and support services, maintains network infrastructure, and provides system administration across the organisation. The position encompasses end-to-end IT service delivery, from helpdesk support and troubleshooting through to system configuration, security management, and infrastructure maintenance.

As an Aboriginal-owned, independent, not-for-profit commercial broadcaster, Imparja relies on robust and responsive IT systems to deliver quality programming and services to remote and regional communities across our 3.6 million square kilometre footprint. This role plays a critical role in supporting everyday business operations and provides essential IT and technical support across the business. The position uniquely bridges traditional IT support with broadcast technology requirements, ensuring integrated and reliable technical operations.

Working as part of a small, collaborative technical team, this position reports to the Technical Manager and works closely with operational business units to understand and respond to technology needs across the organisation. The role requires a proactive approach to problem-solving, strong communication skills to support staff at all levels of technical capability, and the ability to balance competing priorities in a dynamic workplace environment. This position is essential to the modernisation and transformation of Imparja Television in alignment with our 2025 Strategic Plan, requiring flexibility and adaptability to support new technology initiatives and help build IT capability that enables Imparja to achieve its strategic goals.

WHO ARE WE LOOKING FOR?

We’re seeking an IT Support & Systems Administrator to join our IT team, who can deliver comprehensive technical support in an evolving organisation. Success in this role requires IT technical knowledge, reliability, attention to detail, and the ability to thrive during transformation and change.

The ideal candidate will balance independent work with strong teamwork, contribute to competing priorities between project delivery and day-to-day operations, and maintain high-quality outputs. You’ll bring confident communication skills, proactive problem-solving abilities, and the technical aptitude to quickly become familiar with our systems and software.

We’re looking for someone who combines technical expertise with energy, flexibility, and integrity—a team player who can work efficiently in our fast-paced broadcast environment.

Previous experience is necessary, but continued training will be supported for the right candidate.

Aboriginal and Torres Straight Islanders are encouraged to apply. Download Job Description Here.

HOW TO APPLY

Please submit your application via our website and the application form, including: